The BMW 335i, on the other hand, looks functional. NiceDrivz (2010) states of the BMW 335i, they "don't look their best unless they are equipped with the sports package and its wheels and tires and are rear-wheel drive." Without the sports package upgrade, the BMW 335i "look a bit tippy-toe and anemic, as the increased ride height of the AWD versions undercuts the sporty mien that a fast coupe should have," (NiceDrivz 2010). The interior is no different. Stein (2010) calls the BMW 335i interior "austere" as well as "logical and straightforward," in keeping with the Germanic image and stereotype. However, the BMW 335i also has "a pleasant snarling exhaust note," (Stein 2010).
Consumer Reviews
Consumer reviews laud both the Audi A5 and the BMW 335i. Of the BMW335i, one reviewer states:
"I didn't even go to Audi, those are way down on power. This car seems to be just the perfect blend of power and luxury, superior to the other two. I just love the turbo setup and the sounds of this car. I do mostly highway, when I drive normal the MPG is around 29, that's very good in my book, and when I want power, POW punch it and all the power I need is there," (cited by Edmunds)
That same reviewer gives the BMW 335i 5 out of 5 stars (Edmunds n.d.). Another reviewer states, "once I drove it I knew it was mine. I drove from Florida to Pennsylvania this weekend and it was a dream. This car handles better than any car I ever had, hugs the road without outside noise," (Edmunds n.d.). A few reviewers had bad experiences with the BMW. One called it "unreliable," and another said it was "a nightmare to own" (Edmunds n.d.).
However, the Audi fairs equally as well in consumer reviews. As with the professional reviews, consumers love the way the Audi A5 looks. One reviewer calls his A5 "drop-dead gorgeous," (Edmunds n.d.). The curves "show up better with the lighter colors," this reviewer stated (Edmunds n.d.). On the engine, the reviewer states he or she was "concerned about a going to a 4 cylinder, but this engine is really special," (Edmunds n.d.). Likewise, another reviewer was "apprehensive about the 4 cylinder engine" and was later impressed with the engine. The seats were described as "comfortable," but another reviewer adds, "but if they tell you can fit someone in the back seat forget it," (Edmunds n.d.). The car is described as being "an excellent value," (Edmunds n.d.). Although it has "enough pep to run with the rest," and "decent engine power," one reviewer plainly states, "I would not classify it as sports car class." Another reviewer lauds the engine in spite of "slight turbo lags," (Edmunds n.d.). Few if any reviewers nickel and dime their cars, because the Audi A5 and the BMW 335i are already considered luxury vehicles; anyone considering purchasing a luxury sports coupe is likely to consider splashing out for extras that may make the driving experience more personalized.
It is worth noting that Consumer Reports (2010) points out that the 2010 BMW 335i was one of several in the BMW portfolio that was recalled due a faulty fuel pump on all models "equipped with the twin-turbo inline six-cylinder engine," and which "feature BMW's direct fuel injection system."
Interviews with Owners
I interviewed one owner of the BMW 335i and one of the Audi A5, although the latter owned a 2011 model. Both owners were overall satisfied with their automobiles. The BMW owner stressed the performance of the car over the appearance, which was nearly the opposite with the owner of the Audi. The owner of the BMW said the car was a "dream to drive." The owner of the Audi did, however, state that the car was "powerful" and "great to drive." Both jokingly referred to the lack of space in the back seat for passengers. The Audi A5 owner sarcastically stated the cars would be wonderful for a soccer mom. Both owners referred to the bells and whistles and options like sound systems without complaint.
Interviews with Sales Personnel
Besides the obvious pitches, the sales personnel seemed honest and straightforward. I resonated more on a personal level with the staff at the BMW dealership, whereas the Audi dealership personnel seemed more standoffish. However, both dealerships seemed willing and eager to make and sign a deal. When asked honestly about the difference between the two cars, the BMW sales representative immediately stressed the superior...
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